CULTURAL TOURISM THROUGH LANGUAGE: EMPOWERING COFFEE TOURISM AT “KOPI MBAK MAR” KULON PROGO
DOI:
https://doi.org/10.24071/icebmr.v4i1.65Keywords:
cultural tourism, English, coffee, empowerment, Kulon ProgoAbstract
This research aims to analyze the role of language, particularly English, in supporting the development of coffee-based cultural tourism in Sidoharjo Village, Samigaluh District, Kulon Progo, to identify the challenges and opportunities of using foreign languages in tourist interactions at Kopi Mbak Mar, and to formulate empowerment strategies thru context-based tourism language training. The problem faced by the managers is the low self-confidence and foreign language skills when interacting with foreign tourists, even tho the coffee tourism potential in the Menoreh area has global appeal. The research method uses a descriptive qualitative approach thru field observation, in-depth interviews with managers, and surveys of tourists. Data analysis is performed using the Miles and Huberman interactive model, which includes data reduction, data presentation, and conclusion drawing/verification.The research findings indicate that limited proficiency in foreign languages impacts the quality of cultural interaction and the experiences of tourists. However, thru the context-based tourism language training program, managers began to build confidence and improve communication skills. This finding confirms that language serves as an important bridge in cultural tourism and community empowerment, and can strengthen the competitiveness of Kulon Progo's coffee tourism destinations internationally.
Downloads
References
Al-Mahrooqi, R., & Denman, C. J. (2016). Situating the learning of English in Gulf universities. Cambridge Scholars Publishing.
Blue, G. M., & Harun, M. (2003). Hospitality language as a professional skill. English for Specific Purposes, 22(1), 73–91.
Chronis, A. (2012). Tourists as story-builders: Narrative construction at a heritage museum. Journal of Travel & Tourism Marketing, 29(5), 444–459. https://doi.org/10.1080/10548408.2012.691396
Cohen, E., & Cohen, S. A. (2015). Beyond Eurocentrism in tourism: A paradigm shift to mobilities. Tourism Recreation Research, 40(2), 157–168. https://doi.org/10.1080/02508281.2015.1039331
Cohen, E., & Cooper, R. L. (1986). Language and tourism. Annals of Tourism Research, 13(4), 533–563. https://doi.org/10.1016/0160-7383(86)90002-2
Cohen, E., & Cohen, S. A. (2019). New directions in the sociology of tourism. Current Issues in Tourism, 22(2), 153–172. https://doi.org/10.1080/13683500.2017.1392392
Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry & research design: Choosing among five approaches (4th ed.). SAGE Publications.
Dewi, K. (2019). Tantangan komunikasi lintas budaya dalam pengembangan desa wisata. Jurnal Ilmu Komunikasi, 11(2), 145–156. https://doi.org/10.24002/jik.v11i2.2740
Free, M. J. E. (2021). What is ‘English for Tourism’?: An Updated ‘Grounded Review’ of the Literature. Iperstoria, (18). https://doi.org/10.13136/2281-4582/2021.i18.1046 (iperstoria.it)
Guest, G., Namey, E., & Chen, M. (2020). A Simple Method to Assess and Report Thematic Saturation in Qualitative Research. PLoS ONE, 15(5), e0232076. https://doi.org/10.1371/journal.pone.0232076
Goodwin, H., & Santilli, R. (2009). Community-based tourism: A success? ICRT Occasional Paper, 11, 1–37
Jolliffe, L. (2010). Coffee culture, destinations and tourism. Channel View Publications.
Kavaratzis, M., & Hatch, M. J. (2013). The dynamics of place brands: An identity-based approach to place branding theory. Marketing Theory, 13(1), 69–86. https://doi.org/10.1177/1470593112467268
Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. SAGE Publications.
Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). SAGE Publications.
Prasetyo, A. (2022). Language barrier and international tourist experience in rural tourism. Journal of Tourism Development, 20(1), 55–67. https://doi.org/10.25105/jtd.v20i1.15432
Pusparini, N., & Ardhian, D. (2021). Coffee tourism as cultural heritage in Indonesia: Challenges and opportunities. International Journal of Cultural Tourism, 15(3), 101–113.
Putra, I. M. G. D., & Darma, I. K. (2020). Digital marketing strategy for rural tourism development. Journal of Tourism Studies, 10(1), 77–89.
Ponte, S. (2002). The ‘Latte Revolution’? Regulation, markets and consumption in the global coffee chain. World Development, 30(7), 1099–1122. https://doi.org/10.1016/S0305-750X(02)00032-3
Richards, G. (2018). Cultural tourism: A review of recent research and trends. Journal of Hospitality and Tourism Management, 36, 12–21. https://doi.org/10.1016/j.jhtm.2018.03.005
Suprihatin, A., Rahmawati, N., & Sari, D. (2020). The role of English proficiency in enhancing tourist satisfaction in community-based tourism. Journal of Applied Linguistics, 4(2), 89–102. https://doi.org/10.24036/jal.v4i2.987
Sulistyawati, D., & Halili, M. (2023). Locals’ Perceptions Towards English For Local Tourism Industry. Lingual: Journal of Language and Culture, 15(1), 19–34. https://doi.org/10.24843/LJLC.2023.v15.i01.p03 (Udayana Journal System)
Su, L., Wall, G., & Xu, H. (2020). Heritage tourism and language: Preserving culture through communication. Journal of Heritage Tourism, 15(4), 356–372. https://doi.org/10.1080/1743873X.2019.1645954
Wearing, S., & McDonald, M. (2021). The importance of community involvement in sustainable tourism. Journal of Sustainable Tourism, 29(7), 1103–1121. https://doi.org/10.1080/09669582.2020.1855436
Wigati, E. (2021). Community-Based Tourism: Pemberdayaan Masyarakat dalam Pengembangan Desa Wisata. Yogyakarta: Deepublish
Wigati, E., & Kuswiyata, P. (2022). Role of Pokdarwis in Assistance of Tourism Village Community Empowerment in Dongde Valley. Media Wisata, 20(2), 162–170. https://doi.org/10.36276/mws.v20i2.335 (AMPTA Journal)
Yin, R. K. (2018). Case Study Research and Applications: Design and Methods. Sage Publications.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Erna Wigati, Sunardi Sunardi, Endro Isnugroho (Author)

This work is licensed under a Creative Commons Attribution 4.0 International License.

